Terms of Service

These Terms govern your use of taskCNX. By installing the app in HubSpot, connecting a Microsoft account, or paying for a plan, you agree to them. If you are agreeing on behalf of a company, you confirm you have authority to bind that company, and "you" means the company.

How we handle data is covered separately in our Privacy Policy, with the technical detail in our security overview. If you need a data processing agreement for GDPR purposes, ask and we will provide one.

What taskCNX does

taskCNX synchronises tasks between your HubSpot account and each connected user's Microsoft To Do. It creates one dedicated To Do list per user and keeps tasks, due dates, reminders, priority and completion state aligned between the two systems.

taskCNX is a synchronisation service, not a place where your data lives. Your tasks remain in HubSpot and in Microsoft To Do, which are the systems of record. taskCNX is not a backup service and should not be relied on as the only copy of anything.

Accounts you need, and who we are not

Using taskCNX requires an active HubSpot account and, for each person who wants tasks synced, a Microsoft account with access to Microsoft To Do. You are responsible for maintaining those accounts and for the permissions granted to us through them.

We are not affiliated with, endorsed by, or sponsored by HubSpot or Microsoft. Those names and their products belong to their respective owners and are used only to describe what taskCNX connects to. Your use of HubSpot and Microsoft services is governed by your agreements with them, not by these Terms.

Dependence on services we do not control

taskCNX works by calling the HubSpot and Microsoft APIs. When either provider is slow, unavailable, rate limited, or changes how their API behaves, syncing can be delayed or interrupted, and there may be nothing we can do but wait. We will make reasonable efforts to recover automatically and to tell you when something is wrong, but we cannot promise a sync interval and we do not accept liability for outages originating with those providers.

Syncing is periodic rather than instantaneous. Changes normally appear within a few minutes.

Your responsibilities

• Keep your account credentials and any shared connect links private. A connect link lets a person join your account, so treat it accordingly.
• Make sure you are entitled to sync the data in your HubSpot account, and that doing so is permitted by your own policies.
• Tell your team that their HubSpot tasks will appear in their Microsoft To Do.
• Keep a copy of anything you cannot afford to lose. See the note above about systems of record.

Plans, seats and billing

Current plans and prices are on our pricing page. In summary:

• Free: one connected user, no card required, no time limit.
• Team: billed per connected user per month, up to thirty users.
• Business: a flat monthly fee covering up to one hundred users.
• Enterprise: priced individually above one hundred users.

On Team you set a seat cap, which limits how many people may connect, but you are billed only for users who have actually connected a Microsoft account. Reserving seats costs nothing. When someone connects or is removed, the billed quantity changes and the amount is prorated for the remainder of the period.

Payments are processed by Stripe. We do not receive or store your card details. Subscriptions renew automatically until cancelled. Fees exclude any taxes, which are added where applicable.

We may change prices. If a change affects your existing subscription we will give you reasonable notice before it takes effect, and you may cancel instead of accepting it.

Free trial

Paid plans include a fourteen day trial. One trial per HubSpot account, ever. Cancelling and resubscribing does not restart it. Starting a trial requires a card, and you are not charged until the trial ends. Cancel before then and you are not billed at all.

Cancelling

You can cancel at any time from the billing page. Cancellation takes effect at the end of the period you have already paid for, and you keep access until then. We do not give refunds for partial periods, except where the law requires it or where we have clearly failed to deliver the service and cannot put it right.

Dropping to the Free plan reduces you to one connected user. Other users are disconnected and stop syncing.

Acceptable use

Do not use taskCNX to break the law, to infringe anyone's rights, or to handle data you have no right to handle. Do not attempt to access other customers' data, probe or overload our infrastructure, circumvent seat limits or billing, resell the service without our written agreement, or use it to build a competing product.

We may suspend an account that is causing harm to the service or to other customers. Where practical we will contact you first.

Availability and support

We aim to keep taskCNX running continuously, but it is provided without a guaranteed uptime commitment unless we have agreed one with you in writing. We may take the service down for maintenance, and we will try to do so at quiet times.

Support is by email for all plans. Paid plans get priority.

Changes to the service

taskCNX will change over time. We may add, alter or remove features. If we remove something you depend on, or make a change that materially reduces the service, we will give you reasonable notice and you may cancel.

Ending the agreement, and your data

You may stop using taskCNX at any time by uninstalling it in HubSpot, which halts all syncing immediately. We may end this agreement if you materially breach these Terms and do not fix it within a reasonable time after we tell you, or if you stop paying.

After uninstalling, we keep your data for thirty days and then erase it. That window exists so a reinstall or a repaired connection does not lose your history. Tasks already present in HubSpot and Microsoft To Do are unaffected: we stop syncing them, we do not remove them. Full detail is in the Privacy Policy.

Intellectual property

taskCNX, its software, and its branding remain ours. These Terms grant you a limited, non-exclusive, non-transferable right to use the service while your account is in good standing, and nothing more. Your data remains yours; we make no claim to it and use it only to provide the service, as described in the Privacy Policy.

If you send us feedback or suggestions, we may act on them freely and without obligation to you.

Disclaimers

The service is provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We do not warrant that syncing will be uninterrupted, error free, or that every change will propagate within any particular time.

Limitation of liability

To the fullest extent permitted by law, neither party is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, lost revenue, or lost or corrupted data, even if advised of the possibility.

Our total liability arising out of or relating to taskCNX is limited to the amount you paid us in the twelve months before the event giving rise to the claim, or one hundred US dollars if you paid us nothing.

Nothing in these Terms excludes liability that cannot lawfully be excluded.

Indemnification

You agree to indemnify us against claims, losses and reasonable costs arising from your use of taskCNX in breach of these Terms, or from your handling of data you were not entitled to sync.

Changes to these Terms

We may update these Terms. The date at the top always reflects the current version. If a change is material we will give notice by email or in the app before it takes effect. Continuing to use taskCNX after that means you accept the new version. If you do not, cancel.

Governing law and disputes

These Terms are governed by the laws of the State of Ohio, USA, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Before starting formal proceedings, please contact us so we can try to resolve the matter directly. Most things can be sorted out by email.

Any unresolved dispute will be brought exclusively in the state or federal courts located in Ohio, and both parties consent to the jurisdiction of those courts.

Miscellaneous

If any provision is held unenforceable, the rest stays in force. Our failure to enforce a provision is not a waiver of it. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition or sale of assets. These Terms, together with the Privacy Policy and any data processing agreement we have signed with you, are the entire agreement between us regarding taskCNX.

Contact

sthreelabs LLC · [email protected] · Contact form